COVID-19 UPDATE (updated 11 October 2021)

IMPACTS OF COVID-19 on Delivery of Products

Due to the reasons below, many retailers are experiencing delays in the delivery of their Products.

We are working closely wth our Suppliers & Shipping companies to try & minimise these delays however, as Christmas approaches, we encourage our customers to order early to ensure delivery of your products.    

  • there is serious congestion in global supply chains causing delays on shipping into Australia
  • many countries are experiencing Port closures & a scarcity of freight containers
  • lack of flights into the country means more pressure on Shipping to import products 
  • due to the Delta strain now spreading across the world, many countries are enforcing lockdowns, which is impacting the timeframes of production & shipping

Locally we are still operating our Brisbane & Melbourne Showrooms, & delivery / pick up is available from our Melbourne/Sydney/Brisbane warehouses.

Due to Covid cases in Sydney & Melbourne, we are experiencing some delays in the delivery of Products, as our Courier companies have issues with staff having to be in isolation, or worse, illness.   

SYDNEY SHOWROOM & WAREHOUSE

Our Sydney Showroom & Warehouse are now OPEN. Please visit our Showroom Page  to book a Showroom Appointment.   

If you have chosen to pick up your order once it arrives at our Warehouse, we will email you regarding a Pick Up time. 

 

MELBOURNE & BRISBANE SHOWROOMS & WAREHOUSES

  • Our Brisbane & Melbourne Showrooms/Warehouses are open, with visits by Appointment Only.
  • We will email you to arrange a Pick Up time. 
  • To support Social Distancing, 30 minute appointments are available with a maximum of 3 people per appointment.
  • Please do not visit our Showrooms/Warehouses if you are feeling unwell.
  • Please wear a Mask at all times.
  • To make an appointment to visit our Showrooms, please go to our Showroom Page

 

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DELIVERY OF YOUR ORDER 

  • To ensure delivery of your products, our Warehouses in Sydney, Melbourne & Brisbane are still operating, however due to Lockdowns there may be some delay in the delivery of your Order.
  • You will be updated on the arrival of your Order into our Warehouses & an expected delivery time frame.
  • Due to world wide Covid-19 impacts, some of our shipments are taking longer than usual to arrive at our Warehouses.  We apologise for any inconvenience this may cause, as we work to minimise any delays.  

FREE PICK UP OF YOUR ORDER 

  • Once your Order arrives at our Warehouse, we will contact you to arrange a designated pick up time.

 

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CONTACTING US

  • Many of our staff members will be working from home, or reduced Office Hours, so please contact us via the "Contact Us" form

Thank you for your ongoing support, stay well & look after yourselves and each other.

The Quirky Bubba Team