BRISBANE  SHOWROOM  OPEN  SATURDAY  24  AUGUST  9AM - 12 NOON // MELBOURNE  SHOWROOM OPEN  SUNDAY  25  AUGUST  10AM  -  2PM

Delivery / Shipping Information

 

Quirky Bubba delivers to all areas across Australia (please note we are unable to deliver to Post Office Boxes). Delivery times depend on your location & vary between 1-7 days. 

Delivery Fees 

  • Simply check your Delivery Cost by adding your Postcode to the Shipping Calculator on the Checkout page.  

Your Order Arriving at our Warehouse

  • You will be sent regular updates via SMS regarding the arrival date of your products into our Warehouse.  

Delivery of Your Order 

  • Once your Order is dispatched from our Warehouse, you will receive an email & SMS advising of delivery date & tracking details.  
  • Although we cannot guarantee any firm delivery date, in some instances Delivery may occur the day after we send you the anticipated delivery date & tracking details. 
  • Any specified delivery time is an estimate only.  We are not responsible for delays outside our control. 
  • Sometimes there are circumstances that are outside our control (such as courier delays or incorrect information provided by the courier company), however we will endeavour to have your items delivered as arranged. 
  • If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.
  • PLEASE NOTE: If you are not at home when your order is delivered, your products will be left at your premises.
  • In the case that that your products are left if you are not at home, we are not responsible for (including negligence) any loss or damage of the products.  

Authority to Leave your Items

  • If you know are unable to be home to accept delivery, please advise where we can leave your items in a secure, weather protected area.
  • Please indicate where you want your items to be left in the Order Notes section on the Shopping Cart page.

 Change to Delivery Address or Delivery Date 

  • You can contact us to request a change to the delivery date or delivery address. 
  • However you must do this within 3 days after you receive notice from us that your goods are arriving at our Warehouse, otherwise we may decline to make the change, or may charge a reasonable amount to re-arrange delivery.
  • Once your products have been dispatched from our Warehouse (you will receive an SMS to inform you of this), no change to the scheduled delivery date is possible. 

Free Pick Up from our Melbourne Showroom / Warehouse

  • Pick Ups are available via appointment only, from our Melbourne Warehouse located at 20A Allied Drive, Tullamarine. Victoria.
  • Make an appointment by calling 03 9338 6155 or email bubbacots@qbubba.onmicrosoft.com
  • Pick Up appointment times during the week are Monday & Tuesday 10am-3pm.  Pick-ups are not available Wednesday, Thursday or Friday.
  • If a Sunday pick-up is required, please make an appointment during Monday-Friday Business hours (9.30am - 3.30pm). 
  • As our Warehouse staff do not work on Sundays, you will need to ensure you have help with you to load your products. 

Free Pick Up from our Brisbane Showroom 

  • Pick Ups are available via appointment only, from our Brisbane Showroom located at 3/9 Northlink Place, Virginia. QLD.
  • Make an appointment by calling 03 9338 6155 or email bubbacots@qbubba.onmicrosoft.com
  • Pick Up appointment times are Monday to Friday 11.00am-2.00pm.
  • If a Saturday pick-up is required, please make an appointment during Monday-Friday Business hours (9.30am - 3.30pm). 
  • As our Warehouse staff do not work on Saturday, you will need to ensure you have help with you to load your products.
  • Pick ups are not available on a Sunday from our Brisbane Showroom. 

To Indicate FREE Pick Up from our Melbourne Warehouse on Your Website Order

  • Enter 20A Allied Drive Tullamarine 3043 as your Shipping Address on the Check Out Page
  • Call (03 9338 6155) or email  bubbacots@qbubba.onmicrosoft.com to arrange a Pick Up time 

To Indicate FREE Pick Up from our Brisbane Showroom on Your Website Order

  • Enter 3/9 Northlink Place, Virginia 4014 as your Shipping Address on the Check Out Page
  • Call (03 9338 6155) or email  bubbacots@qbubba.onmicrosoft.com to arrange a Pick Up time